Terms and conditions

Enrollment and Class Confirmation

You will receive an enrollment acknowledgment via email within three days of enrolling in a class. This does not mean the class will occur. You will receive a class confirmation via email up to 1-2 weeks prior to the class start date confirming that the class will be held. Accommodations and meals are not included in the tuition fee.

If the class is full, has been rescheduled, or if a class has not met the required enrollment minimum of two (2) students, a notification of the change in class status will be sent.

Idea Lab Kids Knoxville follows the Knox County school Schedule. This schedule determines the amount of classes in a given semester. Idea Lab will function around Cobb County School holidays, teacher workdays, early dismissals, etc. Each class has a minimum student enrollment requirement in order to be offered. Idea Lab Kids reserves the right the cancel classes at anytime, or offer a substitute class.

Student Substitutions

Student substitutions are not permitted.

Student Drop

One calendar month, prior to the class start date
There is no penalty for canceling an enrollment one calendar month, or more, prior to the class start date. 

Anything less than one calendar month, prior to the class start date 
No credits, transfers, or refunds will be made.

Student Partial Attendance

Full attendance is required to receive a class completion certificate. In case of illness or unavoidable emergency that results in partial attendance, make-up time may be scheduled on a space-available basis by calling our office administrator.

Student No Show

If a student fails to attend class, the full tuition remains due and payable. No credit will be issued under these circumstances.

Refunds.

Refunds, upon request, are only available for enrollments cancelled one calendar month, or more, prior to the class start date. Unless refunded, credits resulting from such cancellations cannot be used for future classes.

Credit Card Processing

Credit Card payments will be charged at the time of enrollment.

Student Non-discrimination Policy

We do not discriminate against individuals with disabilities who attend our classes.

Realease of Liability/Wavier 

In consideration of being allowed to enter the and or particpate in any camp, field tip, birthday and/or program at The IDEA Lab, the undersigned, on his or her behalf, and on the behalf of the participant(s) identified below, acknowledges, appreciates, understands, and agrees that:
1. I acknowledge and understand there are risks associated with participation in The IDEA Lab activities and the use of the play area and including but not limited to: contusions, fractures, scrapes, cuts, bumps, paralysis, or death.
2. I further acknowledge and understand that there are risks associated with participating in specific camps, field trips, or programs offered at The IDEA Lab due to the use of paint, clay, glue, scissors, chalk, and other items associated with the specific event attended. These include, but are not limited to: skin irritation, blindness, poisoning, or death.
3. I willingly assume the risks associated with participation and accept that there are also risks that may arise due to OTHER PARTICIPANTS, which I also willingly assume.
4. I agree that I shall comply with all stated and customary terms, posted safety signs, rules, and verbal instructions as conditions for participation in any party and/or program at The IDEA Lab.

Discipline and Guidance Policy for The Idea Lab
As governed by law Discipline must be : 
1. Individualized and consistent for each child;
2. Appropriate to the child's level of understanding;
3. Directed toward teaching the child acceptable behavior and self-control.

A caregiver may only use positive methods of discipline and guidance that encourage self-esteem, self-control, and self-direction which include at least the following:
1. Using praise and encouragement of good behavior instead of focusing only upon unacceptable behavior;
2. Reminding a child of behavior expectations daily by using clear, positive statements;
3. Redirecting behavior using positive statements; and
4. Using brief supervised separation or time out from the group, when appropriate of the child's age and development, which is limited to no more that one minute per year of the child's age.

There must be no harsh, cruel, or unusual treatment of any child. The following types of discipline and guidance are prohibited:
1. Corporal punishment or threats of corporal punishment;
2. Punishment associated with food, naps, or toilet training;
3. Pinching, shaking, or biting a child;
4. Hitting a child with a hand or instrument;
5. Putting anything in or on a child's mouth
6. Humiliating, ridiculing, rejecting, or yelling at a child;
7. Subjecting a child to harsh, abusive, or profane language;
8. Placing a child in a locked or dark room, bathroom , or closet with the door closed; and/or
9. Requiring a child to remain silent or inactive for inappropriately long periods of time for the child's age.
 

Intellectual Property

By registering for our classes or camps, you agree and acknowledge that our training materials are protected by U.S. and international copyright laws. Therefore, you cannot reproduce, distribute, create derivative works of, or publicly display/perform such materials. In addition, you agree not to use the company's training materials, including but not limited to the concepts and ideas expressed in the training, to create a competing product/service.

Newsletter

By registering for our classes or camps, you are registering also signing up for our newsletter. You can opt out at any time. 

Notice of Exemption

I acknowledge that I have been informed that this program is not a licensed child care facility. I also understand this program is not required to be licensed by the Georgia Department of Early Care and Learning and this program is exempt from state licensure requirements.

Use of Third-Party Services

By registering for a class that involves a third-party service, you agree to the third-party’s terms and conditions for using their respective services and content.  Lyricos Learning, LLC, dba Idea Lab International (the “Company”) and its Franchisees offer certain third-party services such as coding classes, tutoring, and other specific courses provided by third-party entities or individuals under contract with the Company.

Third-party services may include:

1. Coding classes offered in conjunction with CodaKids content as provided via the Brite service.  By using CodaKids content over the Brite service you agree that you and your child shall not upload any content that violates the Intellectual Property rights of others and that you grant an unlimited, non-exclusive, royalty free license for the third-party service provider to use any content uploaded by your child.
2. Tutoring classes offered in conjunction with Kesson Group, Inc., “(Skooli”).
3. Coding classes offered in conjunction with CodeCombat Inc. 

You agree that you are the parent or legal guardian of the minor being registered for the third-party services and that you have authorized such minor’s registration and use of the third-party service. 

In addition, you agree to indemnify and hold harmless any third-party service provider against any damages, claims, or reasonable attorney’s fees that arise from or are caused by your child’s use of the third-party services or content. 

You agree that your child will not post any content to any third-party websites that are used in delivering the third-party services or content.

Parent Handbook

I have received a copy of the Parent Handbook and Guidelines. 

Parent Handbook

Your privacy is important to Lexa Class, the owner, and operator of the Lexa Class application and the Lexa Class website, and we are committed to protecting your personal and corporate information. In this policy, we are letting you know about the ways we collect and use your information, so you can make an informed choice regarding whether you will use Lexa Class. By using Lexa Class, you consent to the terms of this policy.

When you sign up to use Lexa Class, we collect your company name, your name, email address, IP address, and other information necessary to process your transaction.

We collect non-identifiable personal information through the use of “cookies.” A cookie is a small data file that a Web site can transfer to your hard drive through your browser. The cookie is then stored on your computer as an anonymous tag. You can set your browser to notify you if cookies are received. If you choose to set up your browser to not accept cookies, you will not be able to use Lexa Class.

We may collect some other personally identifying information about your transaction in a non-identifiable format and combine it with other non-identifiable information, to be analyzed only at an aggregate level. We will use anonymized data from your account to improve the service for all customers. We will not use the content you post except to internally improve our systems.

We use your name and email to send you periodic emails, including email newsletters and occasional business announcements and product updates.

If you are in a paid account subscription, we use your credit card to process your transaction, if you have provided one. We may use your email to contact you about your account and your receipts and invoices.

We use cookies to compile aggregate data about site traffic and site interaction so we can optimize our website and create a better user experience for you.

Do Not Track is a privacy setting you can change in your website browser, so your activities cannot be tracked from website to website. We do not respond to Do Not Track signals in browsers because we do not track your activities across different websites.

You must maintain a working email address associated with your Lexa Class account, so you can receive an email regarding your Lexa Class account. However, if at any time you would like to unsubscribe from receiving promotional emails, you can opt-out by unsubscribing at the bottom of any promotional email we send to you.

We use various security measures to maintain the safety of your personal information, including hosting your data on a secure server and/or a third-party password-protected, secure service. Any third-party secure service we use will keep your information confidential, will not sell or share your information, and will not contact you directly. Billing and payment data are encrypted whenever transmitted or received online.

We share your information with specific third parties who assist us in taking care of you (such as the password-protected, secure service above), who agree to keep your information confidential. We will also release your information as required by law or if necessary to protect our legal rights, to comply with a judicial proceeding or court order, to prevent abuse of Lexa Class, or to prevent threats to others or illegal activities.

We have no control over how the various Social Media Platforms collect or use your identifying information that you supply to them. Please refer to the privacy policies of those companies for more information about how they use your information.

Circumstances may arise where we may decide to sell, buy, merge, or otherwise reorganize our business in the United States or elsewhere, or where we may decide to share, rent, buy or sell business assets for the purpose of re organizing, developing, or expanding our business. It is our policy to seek appropriate protection for information in these types of transactions. In the event that our entire company or the Lexa Class application asset is acquired, customer information will be one of the transferred assets.

We do not collect any information from anyone under 13 years of age. This website, products, and services are not directed to people who are under 13 years of age. Please notify us at [email protected]. if you are a parent whose child has provided us with personally identifying information, and we will delete such information from our files.

If there are any questions regarding this privacy policy, please direct them to [email protected]. Thank you for your business and we look forward to serving you!